Welcome to AK TEX. We respect your privacy and are committed to protecting the personal information you share with us when you visit or shop through our website.
This Privacy Policy explains how AK TEX collects, uses, stores, and protects your information when you browse our website, place an order, contact us, or otherwise interact with our services.
By accessing or using the AK TEX website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or use our website, we may collect certain information, including:
Personal Information
When you place an order, create an account, contact us, or subscribe to our communications, we may collect:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment and transaction details
- Order history
- Information you provide when contacting customer support
Automatically Collected Information
When you browse our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Products viewed
- Website interactions
- Referring website or source
- Date and time of visits
This information helps us understand how visitors use our website and improve their shopping experience.
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfill your orders
- Arrange shipping and delivery
- Process payments and refunds
- Provide customer support
- Communicate with you regarding your orders
- Send order confirmations and updates
- Improve our website, products, and services
- Personalize your shopping experience
- Send promotional offers and marketing communications where permitted
- Prevent fraudulent or unauthorized transactions
- Maintain website security
- Comply with applicable legal and regulatory requirements
3. Payment Information
Payments made through our website may be processed by secure third-party payment service providers.
AK TEX does not generally store your complete debit card, credit card, banking credentials, or other sensitive payment information on its own servers. Payment information may be handled directly by the applicable payment provider according to its own privacy and security policies.
4. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers that help us operate our business, including:
- Payment processors
- Shipping and logistics providers
- Website and hosting service providers
- Technology and analytics providers
- Customer support services
- Marketing service providers, where applicable
These service providers may access information only to the extent reasonably necessary to provide their services.
We may also disclose personal information when required by law, legal proceedings, government authorities, or when necessary to protect the rights, safety, and security of AK TEX, our customers, or others.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.
Cookies may help us:
- Remember shopping cart information
- Maintain website functionality
- Understand visitor behavior
- Improve website performance
- Analyze website traffic
- Provide relevant content and advertising
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of the website.
6. Marketing Communications
If you choose to subscribe to our promotional communications, we may send you information about:
- New collections
- Product launches
- Discounts and offers
- Sales
- Special promotions
- Other updates from AK TEX
You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us directly.
7. Order and Delivery Information
To process and fulfill your purchase, we may share necessary information such as your name, phone number, shipping address, and order details with our delivery and logistics partners.
This information is used for purposes such as:
- Processing your order
- Shipping your products
- Delivering your order
- Providing shipment tracking
- Contacting you regarding delivery
- Handling delivery-related issues
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
This may include retaining information for:
- Fulfilling orders
- Maintaining transaction and business records
- Providing customer support
- Resolving disputes
- Preventing fraud
- Complying with applicable legal requirements
When personal information is no longer required, we may securely delete or anonymize it where appropriate.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, payment providers, social media platforms, or other services.
AK TEX is not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policies and terms of any third-party website before providing your personal information.
11. Children's Privacy
Our website is not intended for children to independently make purchases or provide personal information.
We do not knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
12. Your Privacy Rights
Depending on applicable law, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of certain personal information
- Withdraw consent where applicable
- Opt out of certain marketing communications
- Raise a concern regarding the handling of your personal information
To exercise any applicable rights, please contact us using the contact details provided below.
13. Changes to This Privacy Policy
AK TEX may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, services, or applicable legal requirements.
Any changes will be posted on this page with an updated "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
14. Consent
By using our website, creating an account, placing an order, or providing your personal information to AK TEX, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein, to the extent permitted by applicable law.
15. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle your personal information, please contact us using the details below.
AK TEX
Women’s Clothing & Fashion
Email: satyamchugh4116@gmail.com
Phone: 9257673556
We will make reasonable efforts to respond to privacy-related requests and concerns in accordance with applicable laws.
AK TEX
Women’s Clothing & Fashion
