Terms & Conditions

Welcome to AK TEX. These Terms & Conditions govern your access to and use of the AK TEX website and your purchase of products through our online store.

By accessing our website, browsing our products, creating an account, or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. About AK TEX

AK TEX is an online women’s clothing and fashion store offering clothing and related fashion products through its website.

Throughout these Terms & Conditions, the terms "AK TEX," "we," "us," and "our" refer to AK TEX. The terms "you," "your," and "customer" refer to the person accessing or using our website or purchasing our products.

2. Use of Our Website

By using this website, you agree that:

You will provide accurate and complete information when placing an order.
You will use the website only for lawful purposes.
You will not misuse, damage, disrupt, or attempt to gain unauthorized access to the website.
You will not use the website to engage in fraudulent activities.
You will not copy, reproduce, distribute, or commercially exploit our website content without written permission.

We reserve the right to restrict or terminate access to the website if we believe these Terms & Conditions have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colors, sizes, measurements, and other product information displayed on our website are accurate.

However, slight variations may occur due to:

Screen and device settings
Lighting conditions during photography
Manufacturing or fabric variations
Different batches of products
Minor measurement differences

Such minor variations do not necessarily constitute a product defect.

4. Product Availability

All products displayed on our website are subject to availability.

We reserve the right to:

Limit the quantity of products available for purchase
Discontinue products
Modify product availability
Cancel an order if a product becomes unavailable

If an ordered product becomes unavailable after your order has been placed, we will inform you and, where applicable, provide a refund for the unavailable product.

5. Pricing

All product prices displayed on our website are listed in Indian Rupees (INR), unless otherwise stated.

AK TEX reserves the right to change product prices at any time without prior notice.

Price changes will not affect orders that have already been successfully confirmed, except where an obvious pricing or technical error has occurred.

We make reasonable efforts to ensure pricing information is accurate. In the event of an obvious pricing error, we reserve the right to cancel the affected order and provide an appropriate refund.

6. Orders

When you place an order through our website, you are making a request to purchase the selected products.

After receiving your order, we may send an order confirmation to the email address or phone number provided by you.

An order is considered accepted and confirmed when AK TEX has successfully processed and confirmed the order.

We reserve the right to cancel or refuse an order in circumstances including:

Product availability issues
Incorrect pricing or product information
Suspected fraudulent activity
Incorrect customer information
Shipping or delivery limitations
Technical errors
Violation of these Terms & Conditions

If we cancel a prepaid order, the applicable amount will be refunded through the original or appropriate payment method.

7. Customer Information

You are responsible for ensuring that the information provided during checkout is accurate and complete.

This includes:

Name
Phone number
Email address
Shipping address
Billing information
Other information required to process your order

AK TEX will not be responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete information provided by the customer.

8. Payment

We accept payment methods made available through our website, which may include online payment methods and other payment options offered at checkout.

Payments may be processed through third-party payment gateways.

AK TEX does not store complete card or banking credentials on its own servers. Payment information may be handled by the relevant payment service provider under its applicable terms and privacy policy.

9. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated delivery time displayed on the website or communicated to you.

Delivery times may vary depending on:

Delivery location
Courier availability
Weather conditions
Public holidays
Operational delays
Unforeseen circumstances
Incorrect or incomplete address information

Once an order has been handed over to the courier, delivery is subject to the courier's processes and timelines.

AK TEX will make reasonable efforts to assist with delivery-related issues but cannot guarantee delivery within a specific timeframe unless expressly stated.

10. Returns and Exchanges

Returns and exchanges are subject to the AK TEX Return & Exchange Policy.

Customers should review the applicable Return & Exchange Policy before placing an order.

Products eligible for return or exchange must generally meet the conditions specified in our policy, including any applicable requirements relating to:

Product condition
Original packaging
Tags
Usage
Time limits
Proof of purchase

Certain products may not be eligible for return or exchange due to hygiene, customization, sale conditions, or other applicable restrictions.

11. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact AK TEX as soon as possible using the contact details provided on our website.

We may request photographs, videos, packaging details, order information, or other evidence to assess the issue.

Any resolution will be handled according to our applicable Return & Exchange Policy.

12. Intellectual Property

All content available on the AK TEX website, including but not limited to:

Logos
Brand names
Product photographs
Images
Graphics
Text
Product descriptions
Website design
Layout
Icons
Videos
Other visual and written content

is owned by or licensed to AK TEX unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit any website content without prior written permission from AK TEX.

13. User-Submitted Content

If you submit reviews, photographs, feedback, comments, testimonials, or other content to AK TEX, you agree that the content should not:

Violate any law
Contain offensive or abusive material
Infringe another person's intellectual property rights
Contain misleading or fraudulent information
Contain malicious software or harmful material
Violate another person's privacy

By submitting content, you grant AK TEX permission to use, reproduce, display, and publish that content for legitimate business and promotional purposes, where permitted by applicable law.

14. Website Accuracy and Availability

We aim to keep the website accurate, functional, and available. However, we do not guarantee that:

The website will always be available
The website will be completely error-free
All information will always be current
Website functionality will remain uninterrupted
The website will be free from viruses or other harmful components

We may modify, suspend, or discontinue any part of the website without prior notice.

15. Limitation of Liability

To the extent permitted by applicable law, AK TEX will not be liable for losses or damages arising from:

Temporary website unavailability
Delivery delays caused by third parties
Incorrect information provided by customers
Events beyond our reasonable control
Unauthorized access resulting from circumstances beyond our reasonable control
Minor product variations that are not defects
Misuse of products by customers

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

16. Force Majeure

AK TEX will not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include:

Natural disasters
Fire
Flood
Epidemics or pandemics
Government restrictions
Strikes
Transportation disruptions
Internet or technical failures
War or civil unrest
Other unforeseen circumstances

17. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

18. Third-Party Services

Our website may use third-party services such as payment gateways, delivery providers, analytics services, social media platforms, or other technology providers.

Your use of third-party services may be subject to their own terms and conditions and privacy policies.

AK TEX is not responsible for the policies or practices of third-party service providers.

19. Changes to These Terms

AK TEX reserves the right to update, modify, or replace these Terms & Conditions at any time.

Any changes will become effective when the updated Terms & Conditions are posted on this website, unless otherwise stated.

We encourage you to review this page periodically.

20. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising from the use of the website or purchase of products from AK TEX shall be subject to the applicable jurisdiction of the competent courts in India.