Term of Service

Welcome to AK TEX. These Terms of Service govern your use of the AK TEX website and your purchase of products through our online store.

By accessing our website, browsing our products, creating an account, or placing an order, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About AK TEX

AK TEX is an online women's clothing and fashion store offering clothing and fashion products through its website.

Throughout these Terms of Service, "AK TEX," "we," "us," and "our" refer to AK TEX. "You," "your," and "customer" refer to any person accessing or using our website or purchasing our products.

2. Use of Our Website

By using the AK TEX website, you agree that you will:

  • Use the website only for lawful purposes.
  • Provide accurate and complete information when placing an order.
  • Not use the website for fraudulent or unauthorized activities.
  • Not attempt to gain unauthorized access to our website, servers, systems, or accounts.
  • Not interfere with the normal operation or security of the website.
  • Not copy, reproduce, modify, distribute, or commercially exploit our website content without permission.

We reserve the right to restrict or terminate access to our website if these Terms of Service are violated.

3. Products and Product Information

We make reasonable efforts to ensure that product photographs, descriptions, colors, sizes, measurements, prices, and other product information displayed on our website are accurate.

However, minor differences may occur due to:

  • Screen and device settings
  • Photography and lighting conditions
  • Fabric characteristics
  • Manufacturing variations
  • Minor measurement differences
  • Different production batches

Such minor variations do not necessarily constitute a defect.

4. Product Availability

All products displayed on our website are subject to availability.

We reserve the right to:

  • Limit quantities
  • Discontinue products
  • Change product availability
  • Remove products from the website
  • Refuse or cancel orders where necessary

If a product becomes unavailable after an order has been placed, we may contact you and provide an appropriate resolution.

5. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

AK TEX reserves the right to change product prices at any time without prior notice.

Any applicable taxes, shipping charges, or other fees will be displayed during checkout where applicable.

In the event of an obvious pricing or technical error, AK TEX reserves the right to cancel the affected order and provide an applicable refund.

6. Placing an Order

When you place an order on our website, you agree to purchase the selected products according to these Terms of Service.

After placing an order, you may receive an order confirmation through your registered email address, phone number, SMS, WhatsApp, or other available communication channels.

An order may be cancelled or refused due to circumstances including:

  • Product unavailability
  • Incorrect pricing
  • Incorrect product information
  • Suspected fraudulent activity
  • Incorrect customer information
  • Delivery restrictions
  • Technical errors
  • Violation of these Terms of Service

7. Customer Information

You are responsible for providing accurate and complete information during checkout.

This includes your:

  • Full name
  • Phone number
  • Email address
  • Billing address
  • Shipping address
  • PIN code
  • Other information required to process your order

AK TEX will not be responsible for delivery failures or delays caused by incorrect or incomplete information provided by the customer.

8. Payment

Payments may be processed through third-party payment gateways or other payment methods made available during checkout.

By placing an order, you confirm that the payment information provided by you is accurate and that you are authorized to use the selected payment method.

AK TEX does not generally store complete credit card, debit card, or banking credentials on its own servers.

9. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery timelines may vary depending on:

  • Delivery location
  • Courier availability
  • Weather
  • Public holidays
  • Transportation conditions
  • Operational delays
  • Incorrect customer information
  • Other circumstances beyond our reasonable control

Delivery timelines are estimates unless specifically guaranteed.

Once an order has been handed over to the courier, delivery is subject to the courier's processes.

10. All Sales Are Final

ALL SALES ARE FINAL.

AK TEX does not generally accept returns, refunds, or exchanges for:

  • Change of mind
  • Incorrect size selected by the customer
  • Incorrect color selected by the customer
  • Personal preference
  • Product no longer required
  • Minor differences in color or appearance
  • Minor fabric or measurement variations

Customers should carefully review all product details before placing an order.

Any exception for damaged, defective, or incorrect products will be handled according to our Return & Exchange Policy.

11. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, you must contact AK TEX as soon as possible after delivery.

We may request photographs, videos, packaging information, order details, and other evidence to investigate the issue.

An unboxing video may be requested for certain claims.

Any approved resolution will be handled according to our Return & Exchange Policy.

12. Order Cancellation

Once an order has been placed and confirmed, cancellation may not be possible.

If you wish to request cancellation, contact AK TEX as soon as possible.

Orders that have already been processed or dispatched may not be cancelled.

13. Intellectual Property

All content on the AK TEX website, including:

  • Brand name
  • Logo
  • Product photographs
  • Images
  • Graphics
  • Text
  • Product descriptions
  • Videos
  • Website design
  • Layout
  • Icons
  • Other content

is owned by or licensed to AK TEX unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, or commercially exploit our content without prior written permission.

14. User Reviews and Content

If you submit reviews, photographs, feedback, testimonials, comments, or other content to AK TEX, you agree that the content must not:

  • Violate any applicable law
  • Contain abusive or offensive material
  • Infringe another person's intellectual property
  • Contain fraudulent or misleading information
  • Contain malicious software
  • Violate another person's privacy

By submitting content, you grant AK TEX permission to use, reproduce, display, and publish the content for legitimate business and promotional purposes, subject to applicable law.

15. Third-Party Services

Our website may use third-party services, including:

  • Payment gateways
  • Shipping providers
  • Analytics services
  • Hosting providers
  • Social media platforms
  • Marketing services
  • Other technology providers

Third-party services may have their own terms and privacy policies.

AK TEX is not responsible for the policies, practices, availability, or performance of third-party services.

16. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that:

  • The website will always be available.
  • The website will always be error-free.
  • All information will always be current.
  • Website functionality will always remain uninterrupted.
  • The website will always be free from harmful technical issues.

We may modify, suspend, or discontinue any part of the website without prior notice.

17. Prohibited Activities

You may not use our website to:

  • Commit fraud
  • Violate applicable laws
  • Attempt unauthorized access
  • Interfere with website security
  • Upload harmful software
  • Collect information about other users without authorization
  • Copy or misuse our intellectual property
  • Engage in activities that could damage AK TEX or its customers

We reserve the right to take appropriate action against prohibited activities.

18. Limitation of Liability

To the extent permitted by applicable law, AK TEX will not be responsible for losses or damages resulting from:

  • Temporary website interruptions
  • Courier or delivery delays
  • Incorrect customer information
  • Events beyond our reasonable control
  • Unauthorized access caused by circumstances beyond our reasonable control
  • Minor product variations
  • Improper use or handling of products by customers

Nothing in these Terms of Service is intended to exclude or limit liability that cannot legally be excluded under applicable law.

19. Force Majeure

AK TEX will not be responsible for delays or failure to perform its obligations where such delay or failure results from circumstances beyond our reasonable control.

These circumstances may include:

  • Natural disasters
  • Fire
  • Flood
  • Epidemics or pandemics
  • Government restrictions
  • Strikes
  • Transportation disruptions
  • Internet or technical failures
  • War or civil unrest
  • Other unforeseen circumstances

20. Privacy

Your use of the AK TEX website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect your personal information.

21. Changes to These Terms

AK TEX reserves the right to update or modify these Terms of Service at any time.

Updated terms will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms of Service, to the extent permitted by applicable law.

22. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising from the use of the AK TEX website or purchase of products shall be subject to the jurisdiction of the competent courts in India.

23. Contact Us

For questions regarding these Terms of Service, orders, products, shipping, or other matters, please contact us:

AK TEX
Women’s Clothing & Fashion

Email: satyamchugh4116@gmail.com
Phone: 9257673556

IMPORTANT NOTICE

ALL SALES ARE FINAL.

Please carefully review product descriptions, sizes, colors, quantities, and other order details before completing your purchase.

Returns, refunds, and exchanges are not accepted except where AK TEX determines that an approved damaged, defective, or incorrect-product claim qualifies for a resolution under our Return & Exchange Policy.

AK TEX
Women’s Clothing & Fashion